FAQs

 

Can I exchange my hijab for a different color or style? 

No, unfortunately we do not allow exchanges for any reason  due to hygiene reasons.

 

Can I cancel my order?

Yes, you may cancel your order before it has been shipped. Please contact our customer service team as soon as possible to request a cancellation.

 

Does Mawdeest have a physical store? 

No. We do not currently have a physical location, although it is something we may consider in the future. In the meantime, we hope you enjoy your shopping experience on our website!

 

How can I get on the list to receive product updates, promotions, and hijab news?

Subscribe to our newsletter and to get notified about all of our newest collections! You can subscribe using the form in at the very bottom of this page.

  

What payment methods do you accept?

We accept UPI , all  major credit and debit cards, as well as PayPal and other payment options available in your region.

 

How long does it take to receive my order?

Delivery times vary depending on your location and shipping method. Please refer to our shipping information page for estimated delivery times.

 

Can I track my order?

Yes, we provide tracking information for all orders. You will receive a tracking number via whatsapp once your order has been shipped.

 

How can I contact customer service?

You can contact our customer service team via email or phone. Please visit our contact page for more information.