Shipping policy

At Mawdeest Hijab, we strive to provide you with a seamless shopping experience. We understand the importance of timely and reliable delivery of your purchases, and we take all necessary measures to ensure that your order reaches you as soon as possible.

Shipping Charges: We offer free shipping for all orders.

Shipping Duration: We process all orders within 1-2 business days of receiving them. Depending on your location, your order should reach you within 2-7 business days. Please note that these delivery times may vary depending on factors beyond our control, such as shipping carrier delays or unforeseen circumstances.

Order Tracking: Once your order is shipped, you will receive an email and WhatsApp  notification with a tracking number. You can use this tracking number to check the status of your order on our website or the shipping carrier's website.

Delivery Address: Please ensure that the delivery address provided is accurate and complete. We will not be responsible for any delays or lost shipments due to an incorrect or incomplete address.

Delivery Attempts: Our shipping carrier will make multiple attempts to deliver your package. If they are unable to deliver your package after multiple attempts, your package will be returned to us. In such cases, we will contact you to arrange for a re-delivery, but additional shipping fees may apply.

Damaged or Lost Packages: We take great care in packaging your order to ensure that it reaches you in perfect condition. However, if your package arrives damaged or is lost in transit, please contact us immediately, and we will do our best to resolve the issue.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us at care@mawdeest.com